FAQs

Your most frequently asked questions – all in one place!

• Will a user be notified when they are added to a course?
• I have access to more than one account. Can I switch between them?
• How do I delete an image from my inventory?
• Can I have 'multiple correct answers' or 'select many' option to my quiz?
• Is there a way to change the spellchecker language?
• I deleted a document by mistake, can I recover it?
• I have designed my document with double-page spreads, why is it showing as single pages?
• Can I move a document to another account?
• I created a document using a PDF, why can I no longer replace it?
• How do I see the results for my quiz?
• I created a document using a PDF and need to amend some wording. How do I do this?
• How can I view the responses to a survey in my document?
• Can I save a document and print it out?
• Can I upload my own font?
• Where is my verification email when registering for Reader Login?
• Where can I find the Resources Manager?
• Can I lock documents down?
• How do I change the view of my document from left to centre?
• How do I change the interactivity colour?
• How do I remove the bar at the top?
• How do I see the analytics for my assessment?
• We have mistakenly used the QR code for a Document rather than a particular version in our printed handouts. Can we change where the QR code links to?
• I can't see my document on my dashboard?
• How do browsers influence auto-play?
• Can I use an Expected Visitor List with an Employee Number security rule?
• I am trying to embed a PageTiger document on SharePoint but get an error. Can you help?
• How do I use Reader Login as a visitor?
• Can I add a GIF?
• I can't see the save button for a pop-up box
• What time zone is used when viewing the Analytics of a document?
• How many characters can I use for an AI video script?
• What are the dimensions of the pages in my document?
• Can I add a search to my document?
• Is there an undo button?
• Why doesn't the 'Folder' drop-down display when I create a document?