How to change an Account Owner

What is an Account Owner?

An Account Owner has additional permissions and overall responsibility for your PageTiger account. They oversee user access, manage subscriptions and billing, and act as the primary point of contact for any account-related decisions or changes.

When does an Account Owner need to change?

There may be occasions when the Account Owner for your PageTiger account needs to be changed or updated - for example when someone leaves the organisation or is on temporary leave.

For security reasons, this change can only be made by your Customer Success Manager, and the request must be submitted by the current Account Owner. Once the update has been completed, an email will be sent to the new Account Owner to confirm the change.